How to get a virtual card:

1. Register in the Zaman Bank mobile app — your card will be issued automatically.
2. If you're already registered, go to the Home page → select the “Cards” section → and click “Open a card.”

After clicking the button, you'll be able to sign an application form using a one-time password (OTP) sent to your phone number via SMS. The card will be issued instantly.

Note: Registration in the mobile app and card issuance are available only to citizens of the Republic of Kazakhstan.

Zaman Bank offers you a Mastercard Platinum virtual card

The Platinum virtual card is issued for a period of 3 years.

Terms of virtual card service:

Card issuance — free of charge (0 tenge);
First year of service — free of charge (0 tenge);
Starting from the second year — 150 tenge per month.

To protect your funds, Zaman Bank has set transaction limits for card operations. Some limits may be adjusted by contacting Contact Center at 4077 (toll-free from mobile).

Limits that can be changed/disabled upon request:

1. Payment for goods and services on the Internet — up to 100,000 tenge per day (or equivalent in foreign currency).
2. Cash withdrawals from ATMs and POS terminals in the Republic of Kazakhstan and abroad — up to 500,000 tenge per day (or equivalent in foreign currency).
3. Non-cash POS payments abroad — up to 500,000 tenge per day (or equivalent).

Note:

Maximum cash withdrawal amounts:

- 5,000,000 tenge per month (or equivalent in foreign currency).
- 1,000,000 tenge per transaction
these limits are not subject to change.

Limits that cannot be changed/disabled:

1. Переводы с карты на карту:

- Up to 5,000 USD per transfer;
- Up to 10,000 USD per day;
- Up to 50,000 USD per month.
(equivalent in tenge or foreign currency)

2. Non-cash payments for goods and services that do not comply with Sharia principles

– limited based on MCC codes (see the [“Documents”] section)

3. Cash withdrawals and non-cash payments in high-risk countries

– limited based on a list of countries (see the [“Documents”] section).

To change the limits on your card, please contact the Zaman Bank Contact Center at the toll-free number 4077.
We are actively working on adding the ability to manage limits directly in the Zaman Bank mobile app.
Stay tuned — once the service is available, it will be displayed in the app.

At the moment, to block or unblock your card, please contact the Zaman Bank Contact Center at the toll-free number 4077.
We are actively working on adding the ability to manage your card status directly in the Zaman Bank mobile app.
Stay up-to-date with service updates and availability right in the app.

To receive a transfer, you only need to provide the number of your card — the 16 digits on the front.

It is strictly prohibited to share the following card details with third parties:

- Cardholder's full name;
- Card expiration date;
- CVV/CVC code (three-digit code);
- Card PIN code;
- SMS codes for confirming payments and transfers.

Be aware:

Fraudsters may pose as bank employees, police, or other organizations. A bank employee will never request the above information.

When paying online:

Always check that the website is official and has a secure connection (https://).
Never enter your card details via links from messages, even if they promise to transfer money. This is a scam.